Delete your account

You can request deletion without reinstalling GigPrism. Email gigprism@gmail.com with the subject “GigPrism account deletion” and the email address linked to your account. We will verify that you control the account. Do not send passwords, sign-in codes, identity documents or payment-card details.

Request account deletion

If you have the app, open Help → Account Profile → Delete my account, sign in again if requested, and follow the confirmation steps.

What deletion removes

Your GigPrism sign-in and account-linked subscription-verification records. In-app deletion also clears this account’s financial records, receipt files, notifications and preferences on the requesting phone. Export records you need before proceeding.

Manage these separately

• Cancel renewal in Google Play subscriptions to prevent future charges. Account deletion does not itself cancel renewal or issue a refund.
• Delete saved exports, Google Drive backups and Drive trash separately. Reports already shared with others cannot be recalled.
• Other devices can hold local copies. Contact us for help removing the correct workspace without affecting other accounts on a shared device.

Completion and retained information

The app confirms successful deletion or displays a retry message. Interrupted server requests are retried hourly; provider outages may delay completion. Email requests are verified and handled by support. We will explain any information that must be retained, why, and for how long. Google independently controls its billing and service records.